Want to provide an offer to our customers?

If you're a business owner who wants to partner with us in providing special offers or discounts to our customers, we're all ears.

Need a hand?

Find quick answers Got a question? We have lots of quick answers here. Send us a message Get in touch with the team and we’ll be happy to help. Call 0800 800 836 Call us Monday to Friday, 9.30am to 5:00pm.

Important information
Financial strength and solvency
General information
Complaints procedure
Privacy statement
Cookies policy
Give feedback
Contact us

Southern Cross Pet Insurance is underwritten by Southern Cross Pet Insurance Limited. Southern Cross Pet Insurance Limited has an A (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak), CCC (Very Weak), CC (Extremely Weak), SD or D (Selective Default or Default). Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at https://www.spglobal.com/ratings/en/about/intro-to-credit-ratings. Standard & Poor’s is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.